Customer feedback surveys, ratings and NPS collection
Understand customer satisfaction, collect verified testimonials, and spot issues early with beautiful, mobile-first feedback forms.
Why switch to KwikUp for customer feedback & NPS?
Compare the friction of traditional multi-tool setups with our all-in-one engine.
The Traditional Setup
Fragmented tools & manual delays- Low survey response rates on clunky, outdated forms.
- Unhappy customers leaving bad public reviews before you can help them.
- Feedback scattered across chats, emails, and paper slips.
With KwikUp
Automated • Real-time UPI • Zero Drops- Star ratings & NPS scales: Engaging, tap-friendly rating components designed for quick phone submissions.
- QR code printables: Generate printable QR codes for tables, packaging, and store counters.
- Private feedback alerts: Catch poor ratings immediately so you can resolve issues before public reviews.
- Real-time charts & metrics: Visual dashboards show satisfaction trends, response counts, and score averages.
Live in minutes, from start to payout
- 01Step 1
Select a feedback template
Choose from NPS, 5-star rating, customer satisfaction, or product review templates.
- 02Step 2
Share with customers
Send via WhatsApp, email receipts, or print a QR code on bills and tables.
- 03Step 3
Collect ratings & insights
Customers fill in a short survey on their phone.
- 04Step 4
Analyse & grow
View score breakdowns, satisfaction trends, and feedback exports in your dashboard.
The Complete Event Ticketing & Gate Lifecycle
From publishing your event page to live gate QR scanning and next-day bank payouts. Every stage is automated end-to-end with zero manual intervention required.
Launch & Configure
Define VIP/Early Bird tiers, seat limits, bundle sub-events, or generate an AI-powered custom registration page.
Attendee Checkout
Attendees choose tickets, input guest names, and verify their contact via 6-digit OTP to guarantee pass delivery.
Instant Payment
Instant UPI / Card checkout with webhook auto-reconciliation and automated reminder recovery for pending attempts.
Digital Pass Delivery
Attendees receive dynamic QR passes on screen, in email, and can download high-resolution offline printable PDFs.
Gate Scanning & Payouts
Staff scan QR passes using camera phones with duplicate detection; earnings settle to your bank account automatically.
Built for high volume with automated bank recovery
Every workflow features real-time bank webhook reconciliation, idempotency locks, automated abandoned checkout recovery, and instant self-serve pass retrieval.
Start with a proven template
1-click deployment for customer feedback & NPS — fully customizable in the builder.
What your attendees and your team see
Zero friction for respondents, full command and analytics for organizers.
What customers see
- A quick survey: ratings, NPS and a comment box
- Questions that change with their answers
- A thank-you message at the end
- No sign-up needed
What you see
- Ratings and NPS added up for you
- Every comment, with filters and tags
- An email when a new response arrives
- Responses as a CSV
Free to start — pay only when you sell
Collecting free submissions is 100% free with unlimited responses.
Explore Complete Pricing ModelCustom solution for customer feedback & NPS
Prefer not to configure questions and pricing yourself? Our engineering team designs the complete custom workflow, sets up custom domains, and provides live event day support.
Your custom deployment includes:
- Feedback and NPS forms in your brand
- QR codes for counters, tables and receipts
- Charts for every rating and question
- Exports for your team every week
- Your own domain with HTTPS
- Design in your brand — logo, colours, photos
- Set up and tested by our team, with launch support on WhatsApp
Direct WhatsApp contact +91 95745 10371 • Transparent quote before launch
- 01Tell us what you needA short WhatsApp chat about your business, your customers and how you work today.
- 02We design & buildYour website, booking or application flow, payments and dashboard — on your own domain, in your brand.
- 03Review & launchYou try everything, we refine it together, then go live and share your link.
- 04We stay with youChanges, new pages and seasonal updates whenever you need them — just message us.
Frequently Asked Questions
Common questions about launching customer feedback & NPS pages on KwikUp.
Can I generate a QR code for in-store feedback?+
Yes! Download a high-res QR code to place on receipts, tent cards, or counter displays.
Is it mobile friendly?+
100% mobile-optimized for instant 1-thumb completion in under a minute.
Can I see the results as charts?+
Yes. Ratings, NPS and multiple-choice answers are summarised as charts, and you can export every response to CSV.
Category: Business & Operations
Related Business & Operations Workflows
Ready to launch your customer feedback & NPS page?
Start with a ready-made template or let our AI generator draft your questions. Free to start — collect responses in minutes.